Posted on:
6. 22. 2020

Customer Care Club

Written by: Metro Air

Providing superior customer service is one of our core values at Metro Air Heating and Cooling. That’s why we have created a customer care club! We take great pride in having customers that trust their comfort to us. Our customer care club membership provides a variety of benefits and there is no contract required! We know that staying comfortable all year long is a priority! So, ensuring your heating and cooling system is prepared for every season is key.

Benefits of our customer care club:

  • Extends the life of your system
  • Reduces utility costs
  • Saves money on maintenance and repairs

Our customer care club includes:

  • $58 discount on initial tune-ups ($90 initial tune-up is required to join the customer care club)
  • 10% discount on upgrades
  • 10% discount on repairs
  • 2% discount on replacements
  • Fall furnace tune-up ($119 value)
  • Spring air conditioning tune-up ($119 value)
  • Priority scheduling and accommodations

Joining our customer care club is only $15 a month. And, it gives you peace of mind, all year long. Our staff will call you in the spring to set up an appointment for an air conditioning tune-up and in the fall, we will call you for a furnace tune-up. Easy! Our customer care club is easy to join and will ensure that there are no unexpected breakdowns, which can be stressful and expensive.

So, contact us today to schedule your appointment for a tune-up! We are glad to share more about our customer care club and its benefits. We look forward to serving you!

Posted on:
3. 23. 2020

Spring Weather HVAC Tips

Written by: Metro Air

The official first day of spring arrives this month. That means you’ll have to start thinking about getting your system ready for the change of season. Here’s the best way to do that.

Tip #1: Clear and clean the outside HVAC unit.
Winter in the Midwest is brutal. Snow and ice wreaks havoc on your heating system, especially the outside unit. Once the weather clears up and you’re able to start working outside, make sure the outdoor unit is free of debris and dirt. If this isn’t cleared, the performance of your system is compromised. Not to mention, the internal components will also be impacted by debris or dirt that can make its way inside over the last several months. If your HVAC system is working harder than it must, you could also see a spike in your energy bill.

Tip #2: Replace or clean air filters.
Your air filters are often the last thing you think about when it comes to home maintenance to-dos. However, making sure they are cleaned or replaced regularly is important. There are two reasons why:

  • Dirty air filters bring in dirty, dusty air.
  • Dirty filters cause your system to work harder than it has to, reducing efficiency and increasing utility costs.

To avoid negative impact on your machine or your health, be sure you replace or clean your filters every other month. This will help minimize the flow of dander, dust, pollen, and other harmful bacteria or allergens that circulate the air.

Tip #3: Replace your thermostat.
Spring is a great time to embrace the old saying, ‘out with the old, in with the new.’ Replacing your old, outdated thermostat is a great idea, especially with springtime weather on the horizon. A programmable thermostat helps  regulate the temperature of your home both day and night, whether you’re home or not. Programmable thermostats work with your schedule. For example, if you’re gone during the day and don’t need to use your HVAC system, program it to turn down the temperature. Then, program it to turn up again before you get home. You can control the temperature from anywhere in the world through the app. This translates to saved money and energy, all year long. In fact, programmable Wi-Fi thermostats help save the average homeowner up to 20% a year on energy bills.

Springtime is coming soon, and our schedule is filling up fast. Contact our team at Metro Air Heating and Cooling today to schedule your spring preventative maintenance appointment, or to talk to us about a new heating or air conditioning system installation. Let us help find the right system for you! We will work with your budget, too. Contact us today for more information.